Newzeland group bank customer care support toll free number

ype of enquiry Contact numbers Further information
General enquiries and
feedback		 0800 269 296
Intl: +64 4 470 3142
6am to 12 midnight,
7 days a week
Internet Banking
- Password re-set		 0800 368 524
Intl: +64 4 473 0370
24 hours a day,
7 days a week
Internet Banking enquiries and registration

 		 0800 269 296
Intl: +64 4 470 3142
6am to 12 midnight,
7 days a week
Report a hoax or
suspicious email

(e.g. phishing)
 0800 368 524
Intl: +64 4 473 0370
Lost/stolen credit card
(immediate phone
contact essential)
 0800 658 044
Intl: +64 9 522 3010
24 hours a day,
7 days a week
  
Lost/stolen ATM or EFTPOS card
(immediate phone
contact essential)
 0800 650 535
Intl: +64 4 470 5019
24 hours a day,
7 days a week
  
Lost/stolen ANZ Travel Card
(immediate phone
contact essential)
 0800 777 811
Intl: +64 4 499 1546
24 hours a day,
7 days a week
  
ANZ Phone Banking
(registered customers)
0800 103 123

(At certain high call periods, access to ANZ Phone Banking may be restricted) 
Intl: +64 4 472 7123
Phone Banking registration 0800 269 296
Intl: +64 4 470 3142

  
ANZ Share and Bond Trading enquiries and registration 0800 269 728
Intl: +64 4 460 1337
Weekdays
8.30am - 6pm (NZST)
Mobile Phone Banking
enquiries and registration
(TXT and M-Banking)		 0800 269 6624
Media relations
(media enquiries only)		 (09) 252 6418
Pete Barnao
Weekdays
8.30am - 5pm (NZST)
Enquiries about moving to
New Zealand		 0800 269 200
Intl: +64 9 634 5940
Weekdays
8.30am - 5pm (NZST)

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