Commonwealth Bank of Australia customer care toll free number

General enquiries

Call us: 13 2221
24 hours a day
Calling from overseas
Call us: +61 2 9999 3283
24 hours a day
You will need to visit our Help & support pages prior to submitting an online enquiry.
Search Help & support

CommBank Awards

Call us: 13 1661
from 8am to 8pm, Mon – Fri
If you have an Awards points or redemption enquiry;
Email us

Accessibility contacts

For Telephone Typewriter call: 13 3637 (TTY)
For Speak and Listen: 1300 555 727
Visit the NRS internet Relay Chat website

Lost or stolen cards

Call us: 13 2221
24 hours a day
Calling from overseas
Call us: +61 2 9999 3283
24 hours a day

Financial hardship

Call us: 1300 720 814
from 8am to 9pm, Mon-Fri and
9am to 2pm Saturday
Email us

Colonial First State

Call us: 13 1336
24 hours a day
Email us

Deceased estates

Call us: 1800 686 153
from 8am to 8pm, Mon-Fri

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